Anything you can do at an Abbey
branch, you can do here! By clicking the
chat box at the bottom right of your
screen, you will be connected with one
of our friendly member representatives.
No overseas call centers here!
Live Member Representatives are
only available during our hours of
operation. If after hours, you will
chat with Abbey, our Virtual
Banking Assistant
Hours of Operation
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:30 pm
Saturday: 9:00 am - 12:00 pm
Sunday: Closed
Services Include
Resources
Loan ApplicationWays to chat with us
Live Chat
For general inquires, type your question and
receive a quick response on-screen from us. For
specific matters, we will verify your identity to
ensure account security. You can also choose to
receive the chat transcript for your own
records.
Voice Call
By using your device audio and microphone, we
can talk directly from our online platform (nifty,
hu?)
Video Chat
For interacting face-to-face, call us with video
and get the complete experience, just as if you
were at the branch. You can see and talk to us
using your device’s camera and microphone. Or
just a video chat with us and you can be audio-only.
Co-Browsing
If you need help with an application, online
account, or need us to show you around the
website and banking portal, we can initiate a co-browsing session to help you out.